About Me

One of my favorite Christmas presents was my mom's old manual typewriter and a "how to type" book - in third grade. I've been writing and typing ever since.

My Latest Work

Heroes in the Shadows: Technical Writers of WWII

World War II, one of the most devastating conflicts in human history, was marked by unprecedented technological and scientific advancements. Historical accounts usually focus on the scariest and most violent breakthroughs, such as the first use of rockets in V1 and V2 weapons or the atom bomb. However, there are others that have helped shape the modern world for the better. The art of technical writing exploded with the onslaught of innovative technology that a large number of people need to lea

Business Communication: The Lifeblood of Organizational Success

Effective business communication is the lifeblood of any successful organization. It is not merely about exchanging information but also about ensuring that the message is clear, understood, and leads to meaningful action. In today’s rapidly changing work environment, especially with the shifts brought about by the Covid-19 pandemic, the importance of impactful communication has never been more critical. From building trust and clarity within teams to enhancing productivity and fostering a healt

AI-Powered Knowledge Management: Productivity and Innovation

The rapid advancement of generative artificial intelligence (AI) is revolutionizing various aspects of our work, particularly in knowledge management (KM). While AI won’t replace all human tasks, it offers significant enhancements by automating routine activities, thereby allowing employees to focus on more meaningful and strategic work. The integration of AI into KM systems has become increasingly transformative, providing powerful tools that boost efficiency and productivity. In 2022, 35 perce

The Transformative Role of User-Generated Content in eLearning

User-generated content (UGC) is the most time-honored method of training — informally spreading one’s personal knowledge of a subject to peers. In the workplace, it’s been delivered unofficially in the lunchroom or in random conversations. But, in our ever-evolving world of communication technology, the delivery of UGC and its relevance has become an important part of modern training programs. Internet-based apps and platforms are now available on laptops, smartphones, and tablets. Blogs, wikis,

Captivate Learners: The Power of Color

In our modern digital environment, capturing and maintaining learners’ attention is challenging. By using color strategically, instructional designers (IDs) and technical writers (TWs) can highlight crucial information, enhance engagement, and ensure content is accessible to all learners. Let’s explore how a thoughtful color palette profoundly impacts the effectiveness of your content.

Here are a few statistics about the importance of color:
• We read color ads up to 42 percent more often than

Smart Training, Smarter Workforce: Embracing AI in L&D

Artificial Intelligence (AI) is a groundbreaking force reshaping Learning and Development (L&D) strategies. Artificial Intelligence encompasses a diverse range of technologies, including machine learning, natural language processing, and robotics. Recent research from LinkedIn shows that four in five people (80 percent) want to learn more about how to use AI in their profession. As organizations strive to remain competitive in an increasingly digital environment, implementing AI in L&D initiativ

Mastering Learning Objectives: Avoid These 6 Common Mistakes!

Learning objectives are the backbone of any training program, serving as the guiding force that directs instructional design and learner outcomes. Despite their crucial role, defining effective learning objectives can be a challenging task. From vague statements to unrealistic expectations, trainers and instructional designers must navigate numerous pitfalls. In this blog post, we’ll delve into some common mistakes made while defining learning objectives for training and explore strategies to av

Rediscovering the Joy of Reading in a Digital Age

It’s 2024 and May is Get Caught Reading Month. Sadly, the art of reading seems to be fading into obscurity. With the rise of social media, streaming services, and video games, we find ourselves spending less and less time engaged in the simple pleasure of reading (or listening to) a book. However, the benefits of reading, regardless of the format, remain as potent and essential as ever, and we can change our habits to reap reading’s benefits.

Over the past few decades, we’ve seen a noticeable d

Exploring the Role of Instructional Designers: Are They Teachers?

In the world of education and training, instructional designers play a pivotal role in shaping learning experiences. They are the architects behind the scenes, crafting materials and strategies to facilitate effective learning. But are instructional designers considered teachers? In honor of today (May 7), being National Teacher Day in the United States, let’s look at the similarities and differences between these two roles to help us decide.

First, let’s review the traditional responsibilities

Soft Skills: The Secret Weapon for Career Success

We’re witnessing a major shift in today’s work environment, and skills once overlooked are now seen as indispensable: soft skills. These interpersonal, communication, and emotional intelligence abilities shape how we work, collaborate, and lead. Technological and knowledge-based skills continue to contribute to one’s career potential, but soft skills have recently surged in significance. In fact, 91 percent of Learning and Development (L&D) professionals agree that soft skills are increasingly i

Innovative Training Solutions: The Rise of Rapid eLearning Development

Rapid eLearning development (REL) is transforming how organizations train their workforce. This innovative approach creates engaging, interactive, and customizable eLearning experiences in record time. But what is REL, and what sets it apart from traditional methods?

REL is the process of quickly developing and deploying digital learning content using authoring tools and templates. Traditional eLearning development often requires extensive resources and time. However, REL streamlines the creati

The Green Revolution: How eLearning Saves the Planet

Every action companies take holds the potential to either harm or heal the planet. While the phrase “corporate training” may not immediately conjure up images of sustainability, the rise of eLearning platforms within corporate settings is quietly revolutionizing how organizations approach training and positively impacting the environment. As sustainability has become a higher societal priority over the last decade, businesses are looking for ways to reduce their impact on the world and engage in

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